{"id":1917,"date":"2018-03-11T17:08:38","date_gmt":"2018-03-11T16:08:38","guid":{"rendered":"https:\/\/www.lunatone.com\/?page_id=1917"},"modified":"2018-11-22T18:57:14","modified_gmt":"2018-11-22T17:57:14","slug":"warranty-claims","status":"publish","type":"page","link":"https:\/\/www.lunatone.com\/en\/warranty-claims\/","title":{"rendered":"Warranty claims"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_empty_space][lunatone_dropdown open=&#8221;true&#8221; title=&#8221;Warranty claim within the warranty period?&#8221; image=&#8221;288&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<strong>Please follow the steps below to make your claim:<\/strong>[\/vc_column_text][vc_column_text]1)Pack the faulty device, if possible in the original packaging or else suitable for transport.<\/p>\n<p>2)Fill in the return form and add it to the package.<\/p>\n<p>3)Include copy of invoice or delivery note, if available.<\/p>\n<p>4)Address the package to:<br \/>\nLUNATONE Industrielle Elektronik GmbH<br \/>\nFAO: warranty handling<br \/>\nPaukerwerkstrasse 5<br \/>\n1210 Wien<br \/>\nAUSTRIA<\/p>\n<p>5)Send package[\/vc_column_text][vc_column_text]We will process your case as quickly as possible![\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;40px&#8221;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-514 aligncenter\" src=\"https:\/\/www.lunatone.com\/wp-content\/uploads\/2018\/03\/RMA-alle.svg\" alt=\"\" width=\"107\" height=\"334\" \/>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/lunatone_dropdown][lunatone_dropdown open=&#8221;true&#8221; title=&#8221;Download Return Form&#8221; image=&#8221;398&#8243;][vc_column_text]Download return form here:[\/vc_column_text][lunatone_download downloads=&#8221;%5B%7B%22file_picker%22%3A%221911%22%2C%22text%22%3A%22Return%20Form%20Lunatone%22%7D%5D&#8221;][\/lunatone_dropdown][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_empty_space][lunatone_dropdown open=&#8221;true&#8221; title=&#8221;Warranty claim within the warranty period?&#8221; image=&#8221;288&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]Please follow the steps below to make your claim:[\/vc_column_text][vc_column_text]1)Pack the faulty device, if possible in the original packaging or else suitable for transport. 2)Fill in the return form and add it to the package. 3)Include copy of invoice or delivery note, if available. 4)Address the package [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1917","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.lunatone.com\/en\/wp-json\/wp\/v2\/pages\/1917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lunatone.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lunatone.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lunatone.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lunatone.com\/en\/wp-json\/wp\/v2\/comments?post=1917"}],"version-history":[{"count":5,"href":"https:\/\/www.lunatone.com\/en\/wp-json\/wp\/v2\/pages\/1917\/revisions"}],"predecessor-version":[{"id":6359,"href":"https:\/\/www.lunatone.com\/en\/wp-json\/wp\/v2\/pages\/1917\/revisions\/6359"}],"wp:attachment":[{"href":"https:\/\/www.lunatone.com\/en\/wp-json\/wp\/v2\/media?parent=1917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}